We launched this site in response to COVID-19 and the logistic challenges it created. Without a doubt, 2020 has been the most difficult year to get artists the supplies they need.
Throughout the pandemic, we've done what we do best: we make and ship paint to retailers and yet Torrit Grey and the Reclaimed Earth Set have been impossible to find. We're excited to ship paint to you directly for the first time in Gamblin's 40 years of operation.
The Gamblin Factory Store also aims to solve a problem: to find homes for Imperfect Tubes and give painters a break when they need it the most. If you aren't comfortable with these being a bit of a mystery, please don't buy them. Our goal is to reduce our environmental impact by reducing waste, it's not practical environmentally or economically to process returns. If you have any questions, please visit the FAQs or send us a message through LiveChat or the Contact Us page.
If you have any issues with your order, please Contact Us. If we have made a mistake we will absolutely make it right at our expense.
We do not accept returns for any Painting products.
You may return new, unopened Color Cards within 30 days of delivery for a full refund.
For U.S. addresses, we charge a flat rate of $4.75 for shipping.
While we strive to ship orders same-day or next business day, please be aware that your package may take up to six weeks to arrive.
Gamblin is not responsible for import fees and duties that your country may impose. We encourage you to research import and duty charges for shipments from the United States before placing your order. Our goal is to reduce our environmental impact by reducing waste, it's not practical environmentally or economically to process returns. All sales are final.
Using the United States Postal Service, we can ship to 180 countries. Shipping costs are calculated by weight and the Price Group your country is in. All shipping costs are rounded down. We do not charge handling fees.