Shipping & Returns

We launched this site in response to the coronavirus pandemic and the logistic challenges it created. Without a doubt, 2020 has been the most difficult year to get artists the supplies they need.

Throughout the pandemic, we've done what we do best: we make and ship paint to retailers and yet Torrit Grey and the Reclaimed Earth Set have been impossible to find. We're excited to ship paint to you directly for the first time in Gamblin's 40 years of operation.

The Gamblin Factory Store also aims to solve a problem: to find homes for Imperfect Tubes and give painters a break when they need it the most. If you aren't comfortable with these being a bit of a mystery, please don't buy them. The goal is to reduce our environmental impact by reducing waste, and we simply don't want to re-adopt the tubes. If you have any questions, please visit the FAQs or send us a message through LiveChat or the Contact Us page.

Return Policy

If you have any issues with your order, please Contact Us.

We do not accept returns for any Painting products.

You may return new, unopened Color Cards within 30 days of delivery for a full refund.

If you received a Wearable that is defective, Contact Us for a replacement.


For U.S. addresses, we charge $4.75 for shipping.



Using the United States Postal Service, we can ship to 180 countries. Shipping costs are calculated by weight and the Price Group your country is in. All shipping costs are rounded down. We do not charge handling fees. 

Listing of countries by Price Group 


Listing of countries by Price Group