The Gamblin Factory Store aims to make hard-to-find products accessible and to reduce waste by offering Imperfect Tubes to artists at a discounted price. If you aren't comfortable with cosmetic imperfections, please don't buy our Imperfect Tubes. Our goal is to reduce our environmental impact, and therefore, it is not practical environmentally or economically to process returns. Of course, we always stand behind our products, and in the unlikely event that you receive an unusable product or one that doesn't perform to your expectations, we will promptly make things right. If you have any questions, please visit the FAQs or send us a message through the Contact Us page.
Return Policy
If you have any issues with your order, please Contact Us. If we have made a mistake we will absolutely make it right at our expense.
Unless defective, we do not accept returns for any Painting products.
You may return new, unopened Color Cards within 30 days of delivery for a full refund.
If you received a Wearable that is defective, Contact Us for a refund or replacement.
Shipping
For U.S. addresses, we charge a flat rate of $6.00 for shipping.
International Shipping
While we strive to ship orders same-day or next business day, please be aware that your package may take up to six weeks to arrive.
Gamblin is not responsible for import fees and duties that your country may impose. We encourage you to research import and duty charges for shipments from the United States before placing your order. Our goal is to reduce our environmental impact by reducing waste, it's not practical environmentally or economically to process returns. All sales are final.
Using the United States Postal Service, we can ship to 180 countries. Shipping costs are calculated by weight and the Price Group your country is in. All shipping costs are rounded down. We do not charge handling fees.
Listing of countries by Price Group